Last Updated: June 2026

Welcome to Yaarza.online (“we,” “our,” or “us”). We deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.yaarza.online and use our emotional support services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please discontinue using the site.

1. Information We Collect

To ensure maximum privacy and comfort for our users, we collect only the absolute minimum information required to provide our services:

  • Personal Data: When you register for a session or fill out our contact form, you may provide your Name, Email Address, and Phone/WhatsApp number. To protect your privacy, you are completely free to use an alias (a fake or modified name) during your chat or call sessions.

  • Payment Information: Since Yaarza is a paid platform, when you purchase a session, our third-party payment gateways (such as Razorpay, Paytm, or Stripe) collect your billing details. We do not store your credit/debit card numbers or confidential payment credentials on our servers.

  • Session Data: Any conversations, text chats, or details shared between you and our empathetic listeners during your sessions are strictly confidential. This data is never used for commercial or marketing purposes.

2. How We Use Your Information

We use the collected information strictly for the following purposes:

  • To seamlessly connect you with our listeners and manage your booked sessions.

  • To process, verify, and track your payments and transactions safely.

  • To respond to your customer support queries, technical issues, or feedback.

  • To maintain, optimize, and improve the user experience of our website.

3. Absolute Confidentiality (Our Promise)

Your trust is our highest priority. We do not sell, trade, rent, or share your personal identity, contact information, or session details with any third parties for marketing or advertising.

Strict Exceptions: We will only disclose your information if:

  1. It is required by law, government regulations, or a legal judicial process.

  2. We honestly believe it is necessary to protect your safety or the safety of others (e.g., in critical situations involving self-harm or medical emergencies).

4. Data Security

We implement robust technical and organizational security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure, but we strive to use the best industry standards to safeguard your information.

5. Third-Party Links & Services

Our website contains links to external secure payment gateways or plugins. Once you click these links and leave our website, we do not have control over their content or privacy practices. We advise you to read the privacy policies of those respective third-party platforms.

6. Cookies

We may use ‘Cookies’ to enhance your browsing experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, though doing so might cause some features of the website to function incorrectly.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be updated directly on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed.

8. Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy or your data, please feel free to reach out to us:

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